Over 30 years of
passion for travel
flybru.be is not just a travel agency. We are a Brussels-based travel organiser with heart for our customers, deep-rooted expertise and an unwavering commitment to quality, honesty and the perfect trip for every traveller.
flybru.be is a registered trademark of Pala Tourisme bvba, based in the heart of Brussels. Founded in 1991, we look back on over 30 years of uninterrupted presence in the Belgian travel sector — a testament to the trust our customers place in us time and again.
What began as a modest travel agency grew into a full-fledged travel organiser with expertise in affordable flight tickets worldwide, all-inclusive package holidays, individual tailor-made vacations and own charter flights to top destinations.
Our strength lies in the combination of local rootedness — we are a genuine Belgian company, not a branch of an international chain — and a global network of partners, airlines and suppliers that gives us the flexibility and power to find the best travel solution for every customer.
Today we serve our customers through multiple branches and a Customer Service Center, where a team of driven and experienced staff is ready every day to plan your next adventure down to the finest detail.
Eskişehir market leader: For the Brussels ↔ Eskişehir route, we are the absolute market leader in Belgium, with Turkish Airlines charter flights bringing thousands of travellers annually.
Own charter flights: With partners like Turkish Airlines, we organise our own charter flights to selected destinations — for the best combination of price and quality.
Thousands of satisfied customers: Our customer database counts thousands of travellers who have trusted us for years for their travels near and far.
IATA accredited: As an IATA-certified travel organiser, we are authorised to sell tickets from all airlines worldwide.
The birth of flybru
Pala Tourisme bvba is founded in Brussels. With a clear focus on affordable flight tickets and tailor-made travel, the foundation is laid for what would grow into one of Belgium's best-known travel organisers.
Growth and specialisation
flybru builds a strong reputation as a specialist in affordable international flight tickets. The customer base grows steadily through word of mouth and impeccable service. First partnerships with major airlines are forged.
Own charters & package holidays
flybru takes a major strategic step and begins organising own charter flights. Turkey, and in particular Eskişehir, becomes a core destination.
Eskişehir market leader & digital expansion
flybru.be strengthens its position as the absolute market leader on the Brussels ↔ Eskişehir route. The website develops into a full online booking platform. The customer base surpasses thousands of active travellers.
An established name in the Belgian travel sector
With over 30 years of experience, multiple branches, a Customer Service Center and a team of passionate staff, flybru is today an established name. We continue to innovate, always with the same goal: the perfect trip for every customer.
Locally rooted, globally connected
We are a genuine Belgian company with Brussels roots, but with connections across the globe. That gives us the best of both worlds: the personal approach of a local organisation and the firepower of an international network.
Honesty & transparency
At flybru you never pay hidden charges. Our prices are clear, our conditions are transparent and our staff always give you honest advice — even if that means a different option suits you better.
Expertise that matters
With over 30 years of experience, we know the travel world inside out. Our staff are not salespeople but genuine travel enthusiasts who know the destinations, understand the airlines and master the finer points of the trade.
Unrivalled selection
From a weekend in Paris to a long stay in Turkey, from a budget ticket to a luxury package — flybru offers thousands of destinations and hundreds of airlines, for every budget and every travel preference.
Security & protection
As a recognised member of the Travel Guarantee Fund, ABTO, holding a Belgian licence and IATA accreditation, you are in the best possible hands with flybru. Your booking is protected and your rights as a traveller are respected.
Service that makes the difference
Our customers are not file numbers. We know your travel history, understand your preferences and are there for you — before, during and after your trip. Our Customer Service Center is your direct line to a personal contact.
Travel Guarantee Fund
Legally mandatory insolvency protection
As a member of the Travel Guarantee Fund, you are fully protected against the risk of insolvency of flybru.be. Your advance payments are guaranteed — a legally mandatory protection for every Belgian travel organiser.
ABTO member
Belgian Association of Travel Organisers
flybru.be is affiliated with ABTO, the professional association of Belgian travel organisers. This quality seal guarantees that we meet the highest professional and ethical standards in the sector.
Belgian travel licence
COCOF — Licence A 1608
We hold an official Belgian travel licence no. A 1608, issued by COCOF. This means we meet all legal requirements to operate as a travel organiser in Belgium and that your booking is fully legal and protected.
IATA licence
International Air Transport Association
Our IATA accreditation (no. 08210871) gives us the right to sell flight tickets from all IATA member airlines worldwide. This is the international quality standard in the aviation sector.
Behind flybru is a team of passionate travel professionals who give their all every day to make your trip as perfect as possible.
We serve our customers through multiple branches and a Customer Service Center. Whether you come in person, call or book online — you always receive the same high quality of service and the same personal attention.
Multiple branches
Personal advice and tailored guidance, close to you.
Customer Service Center
Your direct line to a personal contact — before, during and after your trip.
Online 7/24
Book whenever suits you via our online platform, available 7 days a week.
Multilingual service
We serve our customers in Dutch, French, English and Turkish.
Pala Tourisme bvba
Trading under the name flybru.be · Brussels, Belgium
1030 Brussels, Belgium
Saturday: 10h–18h
